🛠️ Service
Support & Maintenance
SLA-backed support, version upgrades, and ongoing optimization for live Odoo instances.
What We Deliver
Your Odoo, kept healthy
Going live is the start, not the end. Our support plans cover responsive help, scheduled upgrades, and continuous optimization so your Odoo stays fast and reliable.
SLA-backed support
Defined response and resolution times for incidents and requests.
Version upgrades
Annual upgrades with a tested migration path and rollback plan.
Monitoring
Uptime, performance, and error monitoring with on-call alerting.
Continuous improvement
Quarterly reviews to find and fix process bottlenecks.
Where it shines
Real use cases
Examples drawn from actual ERPOXA engagements.
Quarterly health check
Performance review, slow-query analysis, and config audit.
Major version upgrade
Sandbox dry-run, regression testing, and weekend cutover.
Incident response
Pager-duty-style on-call for production-down issues.
🛠️
Support & Maintenance
SLAs · monitoring · backups · upgrade tooling · performance tuning
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